DPR Prep (dprprep.com) is run by DPR EDUCATION Pvt Ltd, H.No. 8-8-527, RTC Cross Roads, Hyderabad, Telangana, India. In these terms, "we" means DPR EDUCATION Pvt Ltd, "you" means anyone who visits or uses the site, and the "Platform" means the website and everything offered through it. By opening an account, paying for a plan or using the Platform, you accept these terms together with our Privacy Policy and Refund & Cancellation Policy. If you do not accept them, please do not use the Platform.
1. The service
DPR Prep helps candidates prepare for examinations conducted by the Union Public Service Commission (UPSC), the Andhra Pradesh Public Service Commission (APPSC) and the Telangana Public Service Commission (TGPSC). We provide practice questions with explanations, timed mock tests, scorecards, solutions, ranks and progress analytics. Some of these are free; others need a paid plan.
2. Who may use the Platform
- You must be 18 or older. If you are younger, a parent or legal guardian must agree to these terms for you and supervise your use.
- The details you give at registration must be accurate, and you must keep them up to date.
3. Your account and its security
- An account belongs to one person. Do not share your login, let someone else take tests from your account, or sell or transfer it.
- You sign in with a password and a one-time code e-mailed to you. Keep both private. Activity on your account is your responsibility, so write to contact@dprprep.com straight away if you think someone else has used it.
- One account can follow up to five exams at the same time.
4. Paying for a plan
- Prices are in Indian Rupees and include applicable taxes unless the price says otherwise.
- Every plan is a single payment for a fixed period, such as three months or one year. Nothing renews by itself and nothing is charged again.
- A plan opens the test series and tests listed for it, and any test added to that series while your plan is valid. Free tests and free practice stay open to everyone.
- Your plan starts when we receive confirmation of payment. Buying the same plan again before it ends adds the new period after the current one.
- Payments go through Razorpay Software Private Limited. Card numbers, CVVs, UPI PINs and banking passwords are entered with Razorpay and never reach us.
- We may change prices or plans, but never for a plan you have already paid for.
- Coupons carry their own conditions, such as an expiry date, a minimum order or one use per person, and have no cash value.
- Refunds follow our Refund & Cancellation Policy.
5. How tests, scores and ranks work
- Each test has its own opening time, closing time, duration and number of attempts. Our server's clock decides when time is up; at that moment the test is submitted with every answer saved until then. There is no extra time.
- You can write a test on one device at a time; opening it elsewhere moves it to the new device.
- You need a working device and internet connection. Answers are saved to our server as you move through the paper, and an answer that has not reached the server by the deadline cannot be marked.
- Scores, solutions and ranks are released on the schedule shown for each test. Ranks compare first attempts only.
- If an answer key turns out to be wrong, we may correct it after an independent review, re-mark every attempt and publish revised scores and ranks. Your earlier score stays visible in your history.
- Our scores and ranks are practice indicators. They do not predict, and are no promise of, your result in any official examination.
6. Who owns the content
The questions, explanations, tests, analytics, software, design, text and logos on the Platform belong to DPR EDUCATION Pvt Ltd or are used under licence, and Indian copyright and other laws protect them. Questions from past official examinations belong to the bodies that set them and appear here for educational purposes. You receive a limited, personal, non-transferable licence to use the Platform for your own preparation while you are entitled to it, and for no commercial purpose.
7. Things you must not do
- Copy, record, publish, sell or pass on questions, solutions or tests, in full or in part, including through social media, messaging groups or other websites, or take screenshots to share them.
- Access the Platform with bots, scrapers or other automated tools, or try to get round access controls, timers or payment.
- Open extra accounts, or use another person's, to get more attempts or to affect ranks.
- Disrupt the Platform's security or operation, upload harmful code or try to reach other users' data.
- Use the Platform for anything unlawful or contrary to these terms.
8. Suspending or closing accounts
If we have reasonable grounds to believe these terms have been broken, for example through account sharing, cheating or copying content, we may suspend or close the account, withdraw access to a plan or cancel a test result. No refund is due when the breach is yours. You can stop using the Platform whenever you like and ask us to delete your account as the Privacy Policy explains.
9. Availability and changes
We aim to keep the Platform running and accurate, but it may be unavailable at times for maintenance or for reasons outside our control. We may add, change or withdraw features, tests or content. If a test that is part of your paid plan is withdrawn, we will give you a replacement test or extend your plan.
10. Independence from the commissions
DPR Prep is not affiliated with, endorsed by or connected to UPSC, APPSC, TGPSC or any government body. We summarise patterns, syllabi and dates for convenience, but the official notification always prevails. We do not promise selection, marks or rank in any examination. Our Disclaimer says more.
11. Limits on our liability
So far as the law allows, the Platform is provided "as is". We are not responsible for indirect, incidental or consequential loss, including loss of opportunity or data, that arises from using it. For any claim about the Platform, our total liability is limited to what you paid us in the twelve months before the claim. None of this removes rights that the Consumer Protection Act, 2019 gives you and that cannot be excluded.
12. Indemnity
If your breach of these terms or misuse of the Platform leads to claims, losses or costs for DPR EDUCATION Pvt Ltd, you agree to compensate us for them.
13. Law and disputes
Indian law governs these terms. Please write to us first so that we can try to settle any concern directly. Subject to that, the courts at Hyderabad, Telangana alone have jurisdiction.
14. Grievance Officer
Under the Information Technology Act, 2000, its rules and the Consumer Protection (E-Commerce) Rules, 2020, complaints can be sent to our Grievance Officer: Narasimha Patel, DPR EDUCATION Pvt Ltd, H.No. 8-8-527, RTC Cross Roads, Hyderabad, Telangana, India, contact@dprprep.com, 8247094634. We acknowledge a complaint within 48 hours and aim to resolve it within one month.
15. Updates to these terms
We may revise these terms; the version and effective date at the top of this page show which ones apply. We will tell you about important changes by e-mail or on the Platform. If you keep using the Platform after a change, you accept the revised terms.
16. How to reach us
DPR EDUCATION Pvt Ltd, H.No. 8-8-527, RTC Cross Roads, Hyderabad, Telangana, India · contact@dprprep.com · Contact page
